Question 1

Can you edit my website for me?

Accepted Answer

Yes, we are a full-service hosting agency meaning we do offer limited* editing services.

Question 2

Why are all your plans yearly?

Accepted Answer

We are unable to recoup the cost of our servers within a month, and most of the licensing required by these servers are yearly.

Question 3

Can you help me migrate my website to Web V8?

Accepted Answer

Yes! We do migrations all the time.

(Keep in mind you cannot migrate a Shopify / Wix / Square Space website)

Question 4

Where are your servers located?

Accepted Answer

Sydney + Brisbane + Melbourne + Perth + Stockholm + Izmir + London

Question 5

Can I upgrade or downgrade my plan?

Accepted Answer

Yes, there are no lock-in contracts but do understand that if your website is exceeding the limitations of the higher-tier plan it will probably fail or crash if you downgrade.

Question 6

Can I host multiple websites on one account?

Accepted Answer

No, we work on a per-site basis unless specified otherwise.

Question 7

What happens if I exceed my storage space?

Accepted Answer

We contact you. We do not impose hard limits which means your site will not go down just because it has reached one of its limitations.

Question 8

What happens if my payment doesn't go through automatically?

Accepted Answer

We contact you. We do not impose hard limits on renewal dates but need to communicate with you in a situation like this.

If you are unreachable, your account will be suspended.

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Get in Touch

Contact Us

Have Any Questions?

FAQ’s