Web V8 (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect:
- Account Information: When you sign up for a Web V8 hosting plan, we collect information such as your name, email address, phone number, and billing address.
- Website Usage Data: We may collect information about how you use our website, such as the pages you visit and the actions you take. This information is used to improve our website and services.
- Server Logs: We collect standard server log information, which may include your IP address, browser type, access time, and referring URL. This information is used for security purposes and to improve our website and services.
- Payment Information: We use a third-party payment processor to collect and store your payment information securely. We do not store your full credit card details on our servers.
How We Use Your Information:
We use the information we collect to:
- Provide and improve our web hosting services.
- Send you important information about your account, including billing statements and service updates.
- Respond to your inquiries and support requests.
- Send you promotional emails, with your consent. (You can unsubscribe from these emails at any time).
- Analyze how you use our website and services to improve them.
Sharing Your Information:
We may share your information with third-party service providers who help us operate our business and provide our services. These service providers are contractually obligated to keep your information confidential and secure. We may also share your information if required by law.
Data Storage:
We store all of your personal data in Australia, in accordance with Australian privacy laws.
Server locations are as follows: Sydney, Brisbane, Melbourne
If you’ve requested your website to be hosted in our Perth servers do note that we do not store billing / client information there only your website.
Your Choices:
You have the right to access, update, or delete your personal information. You can also opt out of receiving promotional emails from us. Please contact us at [your email address] to exercise these rights.
Security:
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security system is perfect, and we cannot guarantee the security of your information.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on our website.